Calling Operations

Campaign control, run status and the per-call disposition feed.

Monthly reporting period: 1 Jul 2026 – 31 Jul 2026 (UTC)

This period at a glance

Outreach counted from 2026-07-01 to 2026-07-31 (UTC) across 3 active runs. Counters reset when the next monthly period opens on 2026-08-01.

Worklist

3,905

Eligible members

Attempted

2,210

56.6% of worklist

Connected

642

29.0% of attempts

Remaining

1,695

Still to dial this period

Suppressed

394

Already attempted this month

Campaign control

One attempt per member per month is enforced by the backend — already-attempted members are excluded from the worklist automatically. The current window runs 2026-07-01 to 2026-07-31; a new run only picks up members not yet dialled inside it.

Run status

3 active · 2,210 attempted · 642 connected · 1,695 remaining · 1 Jul 2026 – 31 Jul 2026

RunScopeStateStartedWorklistAttemptedConnectedRemainingSuppressed
run_09105WCV · Commercial
Failed
25 Jul 2026, 14:15 UTC
updated 17:15 UTC
705514133(26%)19131· 1/mo cap
run_09104WCV · Medicare
Completed
24 Jul 2026, 13:15 UTC
updated 16:15 UTC
1,125251106(42%)874178· 1/mo cap
run_09103FLU · Medicaid
Completed
23 Jul 2026, 12:15 UTC
updated 15:15 UTC
25920584(41%)54124· 1/mo cap
run_09102LSC · DSNP
Paused
22 Jul 2026, 11:15 UTC
updated 14:15 UTC
1,494696209(30%)798169· 1/mo cap
run_09101BCS · Medicaid
Running
21 Jul 2026, 10:15 UTC
updated 13:15 UTC
1,354642152(24%)71281· 1/mo cap
run_09100BCS · Medicare
Running
20 Jul 2026, 09:15 UTC
updated 12:15 UTC
1,057872281(32%)185144· 1/mo cap

Disposition feed

60 call outcomes recorded between 2026-07-01 and 2026-07-31 (UTC)

TimeMemberCare gapMeasureScenarioDuration
30 Jul 2026, 17:49 UTCM100545#91449LSCAlready completed4m 10s
30 Jul 2026, 17:46 UTCM100506#91428W30AWrong contact4m 45s
30 Jul 2026, 17:31 UTCM100467#91407WCVWants info0m 53s
30 Jul 2026, 17:19 UTCM100428#91386W30ADeclined3m 46s
30 Jul 2026, 17:05 UTCM101481#91365WCVNo answer0m 31s
30 Jul 2026, 17:00 UTCM101442#91344FLUScheduling assistance1m 30s
30 Jul 2026, 16:45 UTCM101403#91323BCSAppointment scheduled2m 30s
30 Jul 2026, 16:32 UTCM101364#91302FLUScheduling assistance1m 1s
30 Jul 2026, 16:22 UTCM101325#91281FLUNo answer2m 27s
30 Jul 2026, 16:17 UTCM101286#91260WCVScheduling assistance4m 22s

110 of 60 call outcomes

Page 1 of 6