B1 Gap Closure Rate is self-reported. Values come from call dispositions until a claims/EHR verification feed is wired. Treat the north-star number as directional.
Outreach
How reliably the campaign reaches the right person.
A1
Outreach Attempt Rate
91.7%
11 of 12
No target set — IEFMC target pending
A2
Live Contact Rate
43.6%
526 of 1,206
No target set — IEFMC target pending
A3
Reachability / Right-Party
88.7%
1,070 of 1,206
No target set — IEFMC target pending
A4
Voicemail Rate
29.5%
356 of 1,206
No target set — IEFMC target pending
Outcomes
What happens after contact — B1 is the north-star measure.
B1
Gap Closure Rate
0.0%
0 of 12
SOW reference 35% — IEFMC target pending
B2
Appointment / Action Rate
9.1%
48 of 526
SOW reference 20% — IEFMC target pending
B3
Conversion of Reached
32.3%
170 of 526
No target set — IEFMC target pending
B4
Decline Rate
23.2%
122 of 526
No target set — IEFMC target pending